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WNS CEO Keshav Murugesh shares how his customers are preparing for artificial intelligence | Real Time Headlines

Christine Tan spoke with WNS Group CEO Keshav Murugesh at the “CNBC Connect” event in Bangkok, Thailand, to learn how companies can use artificial intelligence to revolutionize their operations and unlock hidden potential.

Artificial intelligence is a hot topic not just in the tech industry, but in business as a whole. While many think of it as a new technology, its history goes back much further than many think.

“Artificial intelligence is not new. Artificial intelligence has been around since the 1950s,” said group CEO Keshav Murugesh. wireless network systema global business process management company.

The company optimizes operations by implementing artificial intelligence solutions, helping more than 200 customers in various industries complete their digital transformation journey.

Murugesh said that despite this, many companies are not ready for the impact of artificial intelligence, especially in areas such as government regulation. Managing Asia Anchor Christine Tan attended the “CNBC Connect” event held in Bangkok, Thailand.

However, Murugesh says there are clear benefits to investing early.

“Three years from now, if you make a big investment in generative AI, you’re probably going to be disappointed, right? As we’ve seen with a lot of technologies, sometimes the hype is a lot bigger than the reality,” Murug said. Shi explained.

“But three years from now, if you don’t invest in generative AI, you’re going to be scared. Because the companies that are investing now will be way ahead of you,” he added.

Watch more of Keshav Murugesh’s conversation with Christine Tan in the video above.

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