Passengers wait to board a flight at Hartsfield-Jackson Atlanta International Airport on July 23, 2024 in Atlanta, Georgia.
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mass strikeThe massive legal dispute that took place last month Global computer outage The situation worsened on Monday as the cybersecurity company was sued by air travelers whose flights were delayed or canceled.
In a class-action lawsuit filed in federal court in Austin, Texas, three Flyers accuse CrowdStrike of negligence in testing and deploying its software, leading to the outage that also disrupted banks, hospitals and emergency services around the world. Rescue lines.
As passengers scrambled to reach their destinations, many spent hundreds of dollars on lodging, meals and alternative travel, while others missed work or suffered health issues from having to sleep on the airport floor, the plaintiffs said.
They said CrowdStrike should pay compensatory and punitive damages to anyone whose flights were disrupted after technology-related groundings of Southwest Airlines and other airlines in 2023 made flight disruptions “entirely foreseeable.”
“We believe this case lacks merit and we will vigorously defend the company,” CrowdStrike said in a statement.
It provides the same statement in response to shareholder litigation The company filed on July 31, by which time its shares had fallen by about a third.
The outage was caused by a flawed software update that crashed more than 8 million computers.
Delta Air Lines said it may take legal action against Austin-based CrowdStrike after canceling more than 6,000 flights at a cost of Approximately US$500 million.
On Sunday, CrowdStrike said Neither gross negligence nor fault In the case of Delta, the Atlanta-based airline has not accepted its offer of assistance.
Delta Air Lines faces a U.S. Department of Transportation investigation into why it took more time than rivals to recover from outages.
Monday’s case is del Rio et al v. CrowdStrike Inc, U.S. District Court for the Western District of Texas, No. 24-00881.
