American Airlines says it has resumed operations
American airlines The company said it had resumed operations following Microsoft’s suspension, but service disruptions continued for many airline passengers on Friday.
American Airlines said in a statement: “Earlier today, a technical issue with a supplier affected multiple airlines, including American Airlines. As of 5 a.m. ET, we have been able to safely resume operations. ” We sincerely apologize for the inconvenience caused to our customers. “
— Leslie Josephs
German hospitals cancel elective surgeries
Two German hospitals canceled elective surgeries and closed outpatient departments on Friday as a global IT outage affected businesses around the world.
in a statement The University Clinic Schleswig-Holstein said two of its hospital locations – Kiel and Lübeck – were affected by the problems.
Care of patients already in hospital as well as emergency care has been ensured, the statement said.
——Sophie Kidlin
CrowdStrike CEO says company is fixing flaws
CrowdStrike CEO George Kurtz is addressing flaws found in Windows console single content update say on social media on Friday.
Mac and Linux hosts will not be affected by the outage, he added.
“This is not a security incident or cyberattack. The issue has been identified, isolated, and a fix has been deployed,” he said, without providing a timetable for when the outage might be fully resolved.
— Ruksandra Jordash
FAA suspends Delta, American and United flights due to power outage
Flights on major U.S. airlines were suspended on Friday due to Microsoft’s service outage.
The Federal Aviation Administration has conducted a ground stop American, delta and Unity as of Friday morning.
“The FAA is closely monitoring technical issues affecting U.S. airlines’ IT systems,” the FAA said in a statement. “Several airlines have requested FAA assistance with ground stops for their fleets, “Until the issue is resolved,” the agency said it will monitor. flight network for updates.
Pictures posted on social media showed blue screens at airports and passengers complaining of being unable to retrieve their luggage or rebook flights, with some airports facing service disruptions overnight local time when staff shortages occurred.
“We are aware of a technical issue with a supplier that is impacting multiple airlines,” American Airlines said on social media platform
—Leslie Josephs
India’s IT minister ‘stays in touch with Microsoft’
Indian IT Minister Ashwini Vaishnaw said his department was “in constant contact with Microsoft and its partners regarding the global outage.”
“The cause of this outage has been determined and an update has been released to address the issue,” Vaishnaw said on social media platform
He added that the Indian government’s partner National Information Center was not affected.
—Jenny Reed
Public Health Service England says most GP services have been disrupted
The National Health Service in England said most GP offices are experiencing service disruptions due to ongoing IT outages and issues with appointment and patient records systems.
“The NHS has long had measures in place to deal with this disruption, including the use of paper patient records and handwritten prescriptions, as well as the usual telephone system to contact your GP.”
It added that there was currently no known impact on emergency services, including the 999 life-threatening emergency call service.
— Ruksandra Jordash
BBC Children’s Channel cannot be broadcast
CBBC, the children’s television channel of Britain’s public service broadcaster BBC, remained offline at 10:11 a.m. London (5:11 a.m. ET).
A message appeared on the screen: “Sorry! Something went wrong.” According to the latest news from the organization, this is the only BBC channel affected.
Sky News was off air earlier in the morning but later restored services.
—Jenny Reed
Germany’s Allianz says employees’ ability to log into computers affected by power outage
German insurance company Allianz said its services have been affected by a global enterprise IT outage and it is working to minimize the impact on customers and operations.
“We are currently experiencing a major outage that is impacting employees’ ability to log into their computers,” the company said in an email. “It is affecting multiple companies in addition to Allianz, specifically affecting Windows logins, and is being managed by us. provider CrowdStrike.”
The company did not immediately specify the number of employees affected.
— Ruksandra Jordash
Air travel passengers warned of delays
Airports and airlines have been issuing advisories to passengers, with many warnings of delays, as global IT issues impact their systems.
London Gatwick Airport confirmed that problems began “early this morning” and affected “some airline check-in systems, baggage and security, including eGates”.
“We are using our backup processes, but some passengers may experience delays checking in and going through security. Passengers should still arrive at their normal check-in time, and short-haul flights are usually two hours ahead of flight departure time. hours, and long-haul flights take three hours,” the airport said in a statement.
People queue to check in at Gatwick Airport.
Andy Soloman | Underground CG | Universal Image Group | Getty Images
Qantas said its flights were still operating but with some delays.
Air New Zealand said it was dealing with a high volume of customer calls and advised people to only contact a customer service agent if they are flying within the next 48 hours. It said some customers would experience payment problems if they were customers of the affected banks.
Cathay Pacific said at 2:45 pm Hong Kong time (2:45 am ET) that the self-service check-in facility at Hong Kong International Airport was unavailable.
“We ask all passengers to check in online via our website or mobile app and obtain a mobile boarding pass before traveling to the airport,” the airline said. It also said its flight booking service was currently unavailable.
—Jenny Reed
Sky News is temporarily unavailable
TV channel Sky News was temporarily unable to broadcast live this morning, citing “global technical issues”.
Sky News Group executive chairman David Rhodes said live broadcasts had resumed just after 9 a.m. London time, but “not fully yet”.
Sky News and CNBC parent NBCUniversal are both owned by Comcast.
—Jenny Reed
KLM suspends ‘most’ operations due to global computer outage
KLM and Air France aircraft parked at Amsterdam Schiphol Airport.
Noor Photos | Noor Photos | Getty Images
The Dutch arm of Air France-KLM said on Friday it had been forced to suspend “most” operations due to a global computer glitch.
KLM said in a statement that the outage resulted in “an inability to process flights” statement. “We realize that, especially given the summer vacation, this is very inconvenient for our customers. We are working hard to resolve this issue.”
Amsterdam Schiphol Airport said earlier that “Microsoft’s global system failure” had caused the disruption of flights to and from the airport.
– April Roach
Microsoft says service “continuously improves”
In an update posted at 8:55am UK time (3:55am ET), Microsoft 365 said on Social Platform X that “availability of multiple services will continue to improve as our mitigation efforts progress.”
according to a Microsoft website Tracking the status of its service, “Users may be unable to access various Microsoft 365 apps and services.” According to the tracker, the issue is affecting apps such as Microsoft Fabric, Teams, Purview, Defender, SharePoint, and OneNote.
—Jenny Reed
CrowdStrike, Microsoft shares fall
Shares of tech giants CrowdStrike and Microsoft fell in premarket trading after both companies reported severe outages that affected businesses around the world.
As of 09:27 am London time, CrowdStrike’s share price fell 14.08%, of which Microsoft’s share price fell 2.12%.
— Ruksandra Jordash
London Stock Exchange says it’s investigating technical issues
London doesn’t yet have the kind of big tech companies that dominate the U.S. market.
Bloomberg | Getty Images
London Stock Exchange Group The company said on Friday it was investigating technical issues after a global IT outage affected its pricing data and newsletters.
London Stock Exchange Group said in a notice posted on its website that it was “currently experiencing a third-party global technical issue that prevented news from being published on www.londonstockexchange.com.”
“Technical teams are working hard to restore services. Other services across the group, including the London Stock Exchange, continue to operate as normal,” the exchange group added.
LSEG’s Eikon data platform was also affected by technical issues on Friday morning.
When logging into the platform, a notification appears at the top of the site: “We apologize for the inconvenience. You will need to restart your workspace. If you need assistance, please contact us.”
There was no immediate comment when contacted by CNBC on Friday.
CrowdStrike rolls back updates after major outage
In this photo illustration, the U.S. cybersecurity technology company CrowdStrike’s logo appears on smartphone and computer screens.
Pavlo Gonchar | Sopa Images | Light Rocket | Getty Images
Cyber Security Company mass strike The company told NBC that it experienced a severe outage on Friday that affected operations around the world.
The company said the outage was due to issues with the latest update. mass strike The update is currently being rolled back globally.
— Katrina Bishop
Microsoft reports outage
Microsoft’s The company said on Friday that cloud services had been restored after the outage.
The U.S. tech giant said late Thursday that customers in the central U.S. region may experience issues with multiple Azure services and its suite of Microsoft 365 apps. This may include “service management operations and service connectivity or availability failures.”
On Friday, Microsoft said it had identified the root cause and that most services had been restored. However, the company said some customers in the region may still experience issues.
“A small number of services are still experiencing residual impact,” Microsoft said.
— Arjun Kapoor
